Your information, explained.
This page describes information shared through this website, telephone calls and WhatsApp enquiries.
Information you choose to share
You can browse the vehicle, battery and area pages without creating an account. If you contact the team, you may share your name, telephone number, vehicle details, symptoms, parking location and photographs. Only send documents or other personal information when they are needed for your service request.
Website selections and messages
The vehicle selector helps prepare an enquiry. It does not submit a service booking or payment to a website database. Following a WhatsApp link opens WhatsApp, where you can review the message and decide whether to send it. Telephone links open your device’s calling function.
How service information is used
Details supplied in an enquiry are used to answer you, check the battery specification, provide a quote, coordinate access and arrange the agreed service. Relevant details may need to reach the technician or service provider handling the request. Avoid sharing a location or access code before it is needed.
Hosting and outside services
Delivering a website involves technical request information such as an IP address and browser details, which hosting providers may process in their operational logs. WhatsApp, map links and externally hosted vehicle images connect to other providers with their own privacy practices. This website does not control those services or their retention periods.
Questions about your enquiry
Contact the team if you want to correct information you provided or ask about the handling or deletion of an enquiry. Explain which conversation or service request you mean so it can be located. Information held by WhatsApp or another outside provider must also be managed through that provider’s own controls.
Speak with us directly
For a service request or a question about these details, call +971 50 623 0997 or send a WhatsApp message.